Jorge L贸pez Tello

Contact info

Education and certifications

Escuela de Organizaci贸n Industrial

  • E-Commerce and Digital Marketing Course, Electronic Commerce Web technologies

    2021

    Implemented, as final project, a fully dockerized web application serving as an online repository of laptop specifications and a comparison and filtering engine. Frontend on Nuxt 2 and backend on Strapi with MariaDB for source of truth + MeiliSearch for realtime searching and filtering.
    Also included was the full business plan for the project, with competition analysis and marketing research.

CampusFP Emprende

  • Senior technician in 3D animation, video games and interactive environments

    oct 2022 - sept 2024

    Created a realistic ArchViz first-person visualization of an entire house, focused on the interior. Used 3D Max for modelling, Substance Painter/Designer for texturing and SpeedTree for vegetation. Finally assembled in Unity and made interactable with custom C#. Lighting information was pre-baked for performance (static scene).

NVIDIA DLI + Universidad de M谩laga

  • Fundamentals of Deep Learning for Computer Vision Python RAPIDS

    2020

    Taught by Manuel Ujald贸n. Certification delivered by NVIDIA.

  • Fundamentals of accelerated computing with CUDA C/C++ C/C++

    2020

    Taught by Manuel Ujald贸n. Certification delivered by NVIDIA.

Cambridge English

  • C1 Advanced English

    201 points - Grade A (CEFR level C2)

  • B2 First English

    176 points - Grade B

Work experience

Sabio Espa帽a

  • Genesys PureEngage Technical Support

    oct 2022 - sept 2024

    General obligations:

    Dedicated technician for Telef贸nica Soluciones' client in both Spain and Great Britain, working remotely.
    Worked mainly with Engage services, ServiceNow and email threads with our client. Sometimes with NICE Engage + WFM, SAP BO and Oracle DBMS.


    When tasked with supporting colleagues for a different client:

    Used the PureCloud API and command line tools like cURL and jq to narrow down, filter and list hundreds of users with wrong role/division combos, correcting them after.

  • Service Desk Engineer

    mar 2022 - oct 2022

    Telephony solutions support in rotating team 24x7. Genesys PureEngage, PureConnect, NICE Engage for multiple clients.

Grupo Hotel Comendador

  • Webmaster

    sept 2018 - present

    Deployment and maintenance of the new website, for non-technical team of editors. Digital Ocean, Ubuntu Server LTS, Nginx, PHP-FPM, MariaDB, WordPress and Cloudflare.

  • Maintenance technician

    jan 2017 - oct 2017

    General maintenance of facilities, including gardens, SPA machinery and IT equipment.

  • Kitchen and warehousing for events

    2014 - 2019

    Initially, merchandise logistics. Later, general kitchen support. Finally, dedicated cook on charcoal grill for restaurant.

Tech skills

Rust JavaScript & TypeScript C/C++ Postgres
Ansible + Terraform Linux and Windows administration Web technologies
Video-games and 3D GPU programming Command line tools
L2/L3 Networks POSIX

Other interests

Homelab

Built a 10Gb L3 home network running mostly over OM4 fiber with a few servers, two routers, three switches and two access points. All services (DNS, DHCP, AD-blocking... ) are virtualized on Proxmox. The hypervisor is connected to the storage server via a 40Gb DAC cable. A second L2 network serves as administration network and is connected to dedicated management ports on the machines. No routers are involved, only switches and static IPs, although made accessible on the outside via a virtual router VM (Tailscale VPN).

Computer science

Particular interest in distributed database query engines and columnar storage, massive-scale networked videogames, Operating Systems development and lockless concurrent data structures.

Ops

Building scalable and maintainable architectures for reliable software deployment and delivery. Elimination of single points of failure, distributed server clusters, automated testing and deployment, etc.

Observability

Gaining deep knowledge about how software behaves and performs in practice can only be achieved by making it observable:

  • Metrics offer a view on the performance of the system.
  • Logs provide detailed context on what event occurred at some point in time, for every event.
  • (Distributed) Traces describe the chain of events that the system takes to reach a specific point, which gives even more detail on behavior than logs, but are more coarsely sampled.
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